Here is an example The Hard Rock Tampa Hotel and Casino
Earlier this year the Hard Rock Tampa Hotel and Casino was featured in an article for Hotel Executive on the subject of Sustaining Service Culture That Drives Radical Change. Since then a significant milestone has been realized! Management used Stark Service Solution’s cloud based app to overhaul their employee training and appreciation programs. The result? Over 20,000 Team Member Recognitions have been given. Management at the Hard Rock points to this for increasing customer satisfaction and employee morale.
This AAA Four-Diamond award winning property has over 3,400 employees and 400 managers, its casino is one of the most successful casinos in the country.
Stark Service Solutions is the premier way to change your team’s culture. Happy employees often means happy customers!