https://www.youtube.com/watch?v=OSxSBpqnPZs&feature=youtu.be Accuracy is another tool in creating a great guest experience. Has your team members thought of every detail?
Seeing guests as individuals, not just a number.
It's not IF things go wrong, it's how you recover from it.
Personify the attitude you want your team members to personify for the rest of their shift. Smiles, greetings and a professional attitude make for a great customer experience.
Pre Shift Planning will help you capture your team member's attention.
Introducing SHINE, the State-of-the-Art Employee Recognition Program for Any Industry or Business, Exclusively from Stark Service Solutions
Land O’ Lakes, Florida – February 1, 2017 – One of the biggest challenges facing business owners, managers and Human Resources professionals today – employee recognition – has a powerful and compelling new solution with the introduction of SHINE, designed and developed by the award-winning team at Stark Service Solutions. “Savvy businesses know that a big [...]