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accommadations, Back to Basics, Customer Service, efficiency, employee recognition, enviroment, Guest needs, guest recognition, Guests, hospitality

Think Different! Get into the Mentality of Anticipating Guests’ Needs!

By | 2017-09-27T08:20:27+00:00 March 22nd, 2017|Categories: Blog|Tags: , , , , , , , , , , , , , , , , , , , , , , |

Click on the image to download the poster PDF By definition, anticipating guest needs and desires cannot, and will not, happen by accident.  Without effectively anticipating guest needs, it’s impossible to meet guest expectations.  Here are some easy ways to help your staff start anticipating guest needs today! This Month’s Objective:  Consider each [...]