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Cloud-Based app, Customer Service, efficiency, employee recognition, enviroment, guest recognition, Guests, hospitality, Hotels, HR, HR efficiency, HR Manager, Human resources, Human Resources manager, mobile apps, Office manager, Recognition, Stark Service Solutions, The Touch System, touch app, touch tools

HEALTHY ATTITUDES = HEALTHY LOYAL CUSTOMER BASE

By | 2017-09-27T07:25:27+00:00 August 3rd, 2017|Categories: Blog, Core Hospitality Principle|Tags: , , , , , , , , , , , , , , , , , , , , |

Click here to download your FREE Poster - A Step Above The Rest! How healthy is your team's attitude towards guest opportunities (aka issues, complaints, problems)?  Do they see them as a problem, or as a genuine opportunity?  The success of your organization’s ability to build a growing loyal customer base depends on having [...]

VIP: Red Carpet Treatment

By | 2017-07-20T15:07:41+00:00 July 20th, 2017|Categories: Blog, Core Hospitality Principle|Tags: , , , , , , , , , , , , , , , , , , , |

Click Here to download your FREE poster. Every guest deserves the “star” treatment from before they even to check-in, to after they’ve checked out.  Show your bright smile and personality to your guests from phone etiquette to face to face interaction; your guests should feel welcomed and wanted.  Can your guests feel it?  Can [...]

The Sound of Professional Hospitality – Can Your Guests Hear It?

By | 2017-09-27T08:22:45+00:00 June 9th, 2017|Categories: Blog, Core Hospitality Principle|Tags: , , , , , , , , , , , , , , , , , , , , , , , , |

Click the image to download your free poster! Professionalism is more than what is seen – what one wears or how one appears. It is perceived loud and clear with the ear. Especially when, we cannot see the person we are speaking with. Such as on a phone call, in an email or online [...]

VLog – Show Your Love: Property love = Loving Your Rate

By | 2017-09-27T08:17:16+00:00 February 15th, 2017|Categories: Blog, Videos|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , |

We started the month with our customer service blog on the importance of showing guest ‘the love’ with welcoming greetings.  Now, let’s stop and consider what kind of 'welcome' your property is giving to your guests? Are you showing your property the kind of love it deserves?  Imagine your staff warmly welcoming your guests only for [...]

Show me the love! Welcoming your Guests.

By | 2017-05-28T12:28:03+00:00 February 1st, 2017|Categories: Blog, Guest Recognition|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

Click to download the Core Hospitality Principle - Extreme Greetings Poster Over a decade ago, a sports business executive was invited to an exclusive party in Chicago. Upon arrival at the event, he was greeted by name before he got to the reception desk, and greeted by name by numerous other event staff throughout [...]

Introducing SHINE, the State-of-the-Art Employee Recognition Program for Any Industry or Business, Exclusively from Stark Service Solutions

By | 2017-09-27T07:16:32+00:00 January 31st, 2017|Categories: Blog, Employee Recognition, Press Release, Shine, Sustainability|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

Land O’ Lakes, Florida – February 1, 2017 – One of the biggest challenges facing business owners, managers and Human Resources professionals today – employee recognition – has a powerful and compelling new solution with the introduction of SHINE, designed and developed by the award-winning team at Stark Service Solutions. “Savvy businesses know that a big [...]

Stark Service Solutions Launches the TOUCH SYSTEM™ App, Giving Customers New On-The-Go Solutions 24/7/365

By | 2017-09-27T08:15:56+00:00 January 30th, 2017|Categories: Blog, Employee Recognition|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , |

Land O’ Lakes, Florida – January 30, 2017 – Stark Service Solutions, a leading international provider of customer service training and software for hospitality, attractions, facilities, healthcare and allied industries, has launched their revolutionary new Touch System™ App. “What excites us about the app is that our customers can use the Stark app, or their own [...]

Recognition Has a Powerful Effect

By | 2017-05-28T12:28:04+00:00 November 20th, 2016|Categories: Blog, Employee Recognition|Tags: , , , , , , , , , , , , , , , , , , , , , |

A key “activator” of employee engagement is employee recognition. As an employer, it is crucial to make your employees feel appreciated, and that is a great way to increase their loyalty to your brand. In the December 2011 issue of the Harvard Business Review, an article entitled The Ordinary Heroes of the Taj links the Taj’s [...]