Hotels

Home/Tag:Hotels

Dear Future Hotel , Hotel, Hotel Knowledge, Hotels, HR Manager, Human resources, Human Resources manager, Know your hotel, mobile apps, Office manager, Stark, Stark mobile apps, Stark Service Solutions, Stark Solutions, StarkIt2017

Turning Your Workers Into a Fired-Up Team? There’s an App for That.

By | 2017-09-27T07:28:03+00:00 August 31st, 2017|Categories: Blog, Culture|Tags: , , , , , , , , , , , , , , , , , |

Employment engagement is vital. Being singled out for praise in the pre-shift meeting or even being wished a happy birthday can help bind your group into a team. And personal recognition for performance is a tried-and-true method for keeping performance high. The key to performance recognition is effective and accurate performance tracking.  Antiquated paper systems don’t [...]

HEALTHY ATTITUDES = HEALTHY LOYAL CUSTOMER BASE

By | 2017-09-27T07:25:27+00:00 August 3rd, 2017|Categories: Blog, Core Hospitality Principle|Tags: , , , , , , , , , , , , , , , , , , , , |

Click here to download your FREE Poster - A Step Above The Rest! How healthy is your team's attitude towards guest opportunities (aka issues, complaints, problems)?  Do they see them as a problem, or as a genuine opportunity?  The success of your organization’s ability to build a growing loyal customer base depends on having [...]

VIP: Red Carpet Treatment

By | 2017-07-20T15:07:41+00:00 July 20th, 2017|Categories: Blog, Core Hospitality Principle|Tags: , , , , , , , , , , , , , , , , , , , |

Click Here to download your FREE poster. Every guest deserves the “star” treatment from before they even to check-in, to after they’ve checked out.  Show your bright smile and personality to your guests from phone etiquette to face to face interaction; your guests should feel welcomed and wanted.  Can your guests feel it?  Can [...]

Dear Future Hotel, are you ready for me?

By | 2017-05-28T12:28:03+00:00 March 31st, 2017|Categories: Blog, Core Hospitality Principle|Tags: , , , , , , , , , , , , , , , , , |

Dear Future Hotel, are you ready for my arrival? It will be my first time at your hotel, and your city. Please be ready to share with me all sorts of great tidbits that will make my experience memorable! Sincerely, Your Future Guest Click the image to download your free Staff Knowledge poster! How [...]

VLog – Show Your Love: Property love = Loving Your Rate

By | 2017-09-27T08:17:16+00:00 February 15th, 2017|Categories: Blog, Videos|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , |

We started the month with our customer service blog on the importance of showing guest ‘the love’ with welcoming greetings.  Now, let’s stop and consider what kind of 'welcome' your property is giving to your guests? Are you showing your property the kind of love it deserves?  Imagine your staff warmly welcoming your guests only for [...]